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Entry Level Staff

The following learning and development programs are tailored to VA employees at levels GS 5 - 7.

  • Books 24x7

    Books24x7 has moved!

    For information on Books24x7 please visit the 24x7 Learning tab within this site.

  • Change Certificate for Entry Level Staff and Non-Managers (2 days)

    Are you new to VA?  Are you starting your career?  Are you in a job with lots of change?  This program is for you.  

    "Recognizing & Contributing to Change Initiatives" is a new program at VA. It helps you you understand change.  You will learn how to adapt quickly in your own work. 

  • Community Learning Model (CLM)

    Whether you have worked at VA for 2 months or 20 years, this multimedia course is for you. 

    Learn the history of VA in a game. Read stories. Hear interviews. Watch videos. Learn about ground-breaking research. 

    Go on a historical journey to:

    • Serve Veterans better.
    • Think about future challenges.
    • Learn why change matters to the mission at VA.
    • Learn how your work moves change forward.

    Team with other VA employees, and let the VA avatars guide you. Learn how your daily choices can make VA more people-centric, results-oriented, and forward-thinking.

  • Courses to Understand Veterans (Veterans Advocacy & Awareness e-Learning)

    The Veterans Advocacy and Awareness e-Learning modules are web-based, self-paced and interactive courses that help us better understand the Veterans we serve.

    Military Cultural Awareness

    This course provides a common foundation for all VA employees. It gives an overview of common military culture and courtesies, roles and ranks, and branch differences. It also discusses conflicts in which Veterans have served to help VA employees better serve the needs of Veterans and their families.

    Launch Course on TMS

    Connecting with Veterans 

    This course introduces VA employees to best practices for interacting with Veterans. Lessons use Veterans’ stories and interactive instruction. Learn about VA’s administration, best practices, historical context, and common medical conditions for Veterans.

    Launch Course on TMS

    Serving Women Veterans


    Women Veterans are one of the fastest-growing groups of Veterans. In the Serving Women Veterans course, hear the stories of women Veterans, who served in conflicts from WWII to modern day, and learn how their experiences impact what they need from VA.


    After completing Serving Women Veterans, you will be able to direct women Veterans to available VA benefits and services.

    Launch Course on TMS

  • Mandatory Training

    All VA employees are required to take the following courses. 

    VA Privacy and Information Security Awareness

    This course fulfills the mandatory annual awareness training required by law for all VA employees. It contains annual security information and general privacy training. Certificates of completion apply to the Information Security and Privacy Awareness requirements and the Rules of Behavior. 

    Prevention of Workplace Harassment

    The Notification and Federal Employee Anti-discrimination and Retaliation (NO FEAR) Act of 2002 requires that all Federal employees receive training on their rights and responsibilities in the areas of equal employment opportunity, non-discrimination and whistleblower protections. In our effort to cultivate a fair, diverse, harassment-free work environment, we have combined previously separate mandatory training courses into one single course.

    Annual Government Ethics Training

    Completion of this course satisfies the annual government ethics training requirement for: (1) All VA employees, as mandated by the VA Chief of Staff on February 15, 2013; (2) Confidential Financial Disclosure (OGE-450) filers, as required by the Executive Branch Standards of Conduct; (3) New employees, as required by the Executive Branch Standards of Conduct. It also satisfies the ethics training requirement for employees involved in the planning and implementation of conferences as mandated by the VA Chief of Staff on September 26, 2012.

    EEO, Diversity, and Conflict Management Training for Managers and Supervisors

    This online course provides managers and supervisors with the knowledge and tools necessary to meet their legal obligations and supervisory responsibilities in the areas of Equal Employment Opportunity (EEO), Reasonable Accommodation, Diversity and Inclusion, and Alternative Dispute Resolution (ADR) and Conflict Management. Educating our SES, Title 38, managers and supervisors in these areas is key to making VA a fair, diverse, and inclusive organization for the 21st century.

    Whistleblower Rights and Protection & Prohibited Personnel Practices Training 

    This online PowerPoint (PPT) Presentation provides Department of Veterans Affairs (VA) senior executives, managers, and supervisors with the awareness and knowledge necessary to meet their legal obligations and supervisory responsibilities under the Whistleblower Protection Act (WPA) of 1989 and Whistleblower Protection Enhancement Act (WPEA) of 2012. The Presentation describes the mission and responsibilities of the Merit Systems Protection Board (MSPB) and Office of Special Counsel (OSC), and Federal employees’ rights, remedies, and responsibilities as related to Merit System Principles, Prohibited Personnel Practices (PPP), and whistleblowing.

    Other Mandatory Training

    Individual administrations also have their own mandatory training. To find out what other courses you are required to take, contact your local TMS administrator.

    No TMS Access?  

    For contractors with no TMS access, your VA point of contact can print a PDF version of required courses. PDFs are located under "Related Documents" on TMS. 

  • Profiles in Leadership

    The Profiles in Leadership Certificate Program offers self-paced, web-based curriculum designed in five profiles (Emerging Leader, Team Leader, First-Line Supervisor, Manager and Senior Leaders). The content consists primarily of web-based training and also includes videos, Books 24x7 readings and other experiential activities that will assist you with developing and enhancing your competency level within a particular profile.

    Visit the Profiles in Leadership Overview for more information.


  • VA Employee Competencies

    Training at VA promotes the following employee competencies. Click below to view courses available per each month:

    To view all learning opportunities, launch TMS.