Using VA examples, you will discuss best practices for maintaining integrity while meeting customer needs.Get started today!
This course is designed to equip managers and supervisors with the skills necessary to create, manage and maintain a productive, customer-focused climateSign up today!
This course is intended to show the proper procedures needed to provide effective customer service including improving communication.Join the course today!
[My learning manager at VALU] provided excellent customer service. She came in the office and walked me through the process on her day off. – Janet Harper - VA
I was very impressed and pleasantly surprised with the VA Learning University site. When I think about re-evaluating my current career path with government, I now have the tools to accomplish my goals. – Charles Calhoun, VBA
The course [about] military life, deployments, and what ranks equal to it in the civilian world is a great asset. It gives… an understanding of where customers are coming from. – Dalton