In this course, participants explore the key strategies for influencing decisions and gaining buy-in from key VA decision makers.Enroll Today!
This intermediate-level course, part of the Veteran and Customer Focus (VCF) Learning Program, is designed to equip VA employees with hands-on strategies for customer advocacy.Learn More!
This course provides participants a safe environment to discuss the topic of systems thinking at VA under the guidance of a designated instructor.Enroll today!
[My learning manager at VALU] provided excellent customer service. She came in the office and walked me through the process on her day off. – Janet Harper - VA
I was very impressed and pleasantly surprised with the VA Learning University site. When I think about re-evaluating my current career path with government, I now have the tools to accomplish my goals. – Charles Calhoun, VBA
The course [about] military life, deployments, and what ranks equal to it in the civilian world is a great asset. It gives… an understanding of where customers are coming from. – Dalton