This course will teach you how to recognize opportunities for improvement, find innovative solutions and proactively seek ways to increase the quality of service to Veterans.Get started today!
This course focuses on how plain language helps writers organize ideas clearly, convey a positive tone and deliver a concise message to any audience.Start improving today!
Through VA-specific scenarios and group activities, participants will learn how to collaborate, provide feedback in a sensitive manner, and resolve disagreements proactively.Sign up today!
[My learning manager at VALU] provided excellent customer service. She came in the office and walked me through the process on her day off. – Janet Harper - VA
I was very impressed and pleasantly surprised with the VA Learning University site. When I think about re-evaluating my current career path with government, I now have the tools to accomplish my goals. – Charles Calhoun, VBA
The course [about] military life, deployments, and what ranks equal to it in the civilian world is a great asset. It gives… an understanding of where customers are coming from. – Dalton