This course is designed to equip VA employees with the communication skills and relationship-building tools they need in order to carry out World-Class customer service.Get started today!
Learn ways for seeking out diverse ideas and alternative viewpoints and identify techniques to resolve conflict.Sign up today!
This advanced course offers an opportunity to examine the appropriate use of groups, and the ethical dilemmas that can exist in satisfying a myriad of stakeholders.Click Here!
[My learning manager at VALU] provided excellent customer service. She came in the office and walked me through the process on her day off. – Janet Harper - VA
I was very impressed and pleasantly surprised with the VA Learning University site. When I think about re-evaluating my current career path with government, I now have the tools to accomplish my goals. – Charles Calhoun, VBA
The course [about] military life, deployments, and what ranks equal to it in the civilian world is a great asset. It gives… an understanding of where customers are coming from. – Dalton